Government

Empathy in an Automated State

Empathy in an Automated State

Increased use of artificial intelligence in public administration calls for efforts to give government a human touch.

Auditing Failures Amid the COVID-19 Crisis in India

Auditing Failures Amid the COVID-19 Crisis in India

The Office of the Comptroller and Auditor General failed India during the coronavirus pandemic.

Reboot Washington to Restore Honor to Public Service

Reboot Washington to Restore Honor to Public Service

Human agency is at the center of the solution to fix the government and the civil service.

Silver Linings Action Plan

Silver Linings Action Plan

To solve the “quiet crisis” in the civil service, the federal government must improve workforce recruitment.

Let Light Shine on Government’s True Size

Let Light Shine on Government’s True Size

The challenges facing today’s federal blended workforce calls for a reprise of the Volcker Commission.

What the Shutdown Revealed About the Value of Public Service

What the Shutdown Revealed About the Value of Public Service

In his 2019 Distinguished Regulation Lecture at Penn Law, Paul C. Light shares a message of hope about public service.

Why Government Professionals Matter

Why Government Professionals Matter

The key to improving government is to strengthening—and valuing—excellence in the civil service.

Valuing Professional Government

Valuing Professional Government

Scholars and government professionals review new book by former Chair of the Administrative Conference of the United States.

Is Government Truly Broken?

Is Government Truly Broken?

Citizens and their leaders must strive to work together to solve problems and improve social and economic conditions.

The Home-Sharing Industry Attempts to Fight Off Regulators

The Home-Sharing Industry Attempts to Fight Off Regulators

The outcome of a lawsuit filed by Airbnb may define the regulatory limits of the sharing economy.

When the Rule-Makers Are Captured

When the Rule-Makers Are Captured

According to experts on a recent panel, identifying, measuring, and tackling capture should be a top priority for government.

Robot Regulators Could Eliminate Human Error

Robot Regulators Could Eliminate Human Error

Scholar examines what a world of regulation by robot might look like—an innovation that could be just around the corner.